FAQ
Payments
We accept payments from all major credit cards as well as Apple Pay, PayPal, Google Pay and Klarna.
Postage to the UK
I post every week day (with free postage*)... I'm currently only shipping to the UK. *The price shown is inclusive of post to the UK, I pay for the post for you. I try my best to post within 24 hours, or next working day. Order before 9am and I'll post the same day. UK items are posted by Royal Mail's 1st or 2nd class post. I use Signed For most of the time. Heavier items will be also be sent by Royal Mail. I'll let you know your tracking number if applicable. Please ask if you need something quicker. I may not be able to post on a Saturday.
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Postage abroad
I'm currently not posting abroad - sorry.
Other postage
For lower value items I'm happy for you to provide the address and unique code for a UK onward mailing company, but I cannot accept responsibility for any damage or non-delivery beyond the mailing company's address. Once the UK mailing company has safely received the parcel it is no longer my responsibility.
Packaging
I use large bubble bubble-wrap with strengthening card and sturdy cardboard boxes. I often double box for safety and I re-use old newspapers to fill any gaps. I have been selling on Etsy for over seven years and know and trust my packing. Jewellery is posted in small sturdy black cardboard jewellery boxes, in a mailing bag. (Please re-use or recycle any packaging!) I've posted thousands of items and not had a breakage for many years.
Delivery times
I estimate a UK mainland delivery to be 2-3 working days from time of ordering, but please allow a week at busy times or holidays. The weather, seasonal holidays, Covid or your locality may effect the delivery times. If you're worried and have waited more than a reasonable amount of time, please contact me - I'm here to help.
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Vintage
I have specially chosen these items to be of superior quality and condition for their age and era. All my items are vintage (25+ years old) and may naturally have some wear and tear or bubbles or formation marks which may not be in the description. I have written everything to the best of my ability, and tried to describe any flaws. The photos also help to show the condition - please view all photos and read the descriptions.
My definitions
Perfect condition - no vintage items are perfect, so if I describe something as 'perfect' it really is awesome with no signs of age or use.
Excellent condition - very close to perfect but with a very hard to see sign of its age or use.
Very good condition - a very nice superior item, maybe with a few very small signs of age, maybe one fleabite or a small scratch.
Good condition - in nice previously used condition, maybe with fine crazing, a few scratches or a few nibbles or small chips.
Good vintage condition - a few more signs of age and use and maybe a few small chips, crazing or a noticeable scratch.
Used condition / vintage condition - I rarely list these items. They do show many signs of age and use, so please do check the listing.
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Fleabite - the tiniest 'chip' that is very hard to see with the naked eye.
Nibble - a tiny chip up to 2mm.
Chip - a chip upwards of 2mm long.
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